Privacy Policy

Master Craftsman Guitars operates the www.mastercraftsmanguitars.com website, which provides a an online venue for making contact with our exceptional list of dealers, for purchasing our patented and award-winning instruments, and for accessing our stellar customer service support. Whether you are a dealer, a musician consumer (or friend or family), or have any other needs that we can assist you with (promotions, gigs, etc.), we are here to help you bring more music to the world, because right now the world really needs to hear the best from us all.

The rest of our Privacy Policy documentation has been assisted by the generous folks at privacypolicytemplate.net:

The purpose of this page is to inform you, the reader, of how we conduct ourselves regarding the personal information you share with us, whether you are providing it to sign up for a newsletter, to register on our site, or when you are placing your order with us. We are proud to let you know that we are here to do good things for you, and we will never use your information in any way other than what you have given us permission to and have agreed to.

If you choose to use our Services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used to help make this the best guitar buying experience that you have ever had. We will not ruin the love by using or sharing your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.mastercraftsmanguitars.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use
We may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you, and gather input from you to build your perfect guitar.

Log Data
We want to inform you that whenever you visit our website and use are web tools, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Our web analytics help us understand the trends, and therefore the needs, of the consumers who visit our pages. Web analytics will help us know whether our site is having issues, whether we should update our product content pages, or whether we need to buy less or more of certain materials and supplies that we use to make great guitars. In the end, the type of web statistics that we gather will help us better serve you and other visitors to our site, as well as enhance your purchase experience.

Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collection information and to improve our Services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Services.

Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Services;
To provide Services and web tools on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Services are used.

We want to inform our Service users that these third parties have access to your Personal Information so that they can perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, please reach out to us. We love to know what’s on our customer’s minds.